Privacy Policy

Privacy Policy

Introduction

At https://structural-integrity-experts.dentrepair-talk.com, we are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado’s Privacy Act (CPA), USA
  • Utah’s Consumer Sales Privacy Act (UCPA), USA
  • Connecticut’s Customer Data Protection Act (CTDPA), USA
  • Virginia’s Consumer Data Protection Act (VCDPA), USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our website at https://structural-integrity-experts.dentrepair-talk.com
  • Any associated mobile applications and services
  • All interactions with our platform, whether through authorized user accounts or as a visitor
  • Communications initiated by us, such as newsletters, emails, telephone calls, and text messages (SMS)

Please note that this policy does not extend to third-party platforms, applications, products, or services accessible through links on our website. These entities have their own privacy policies, which govern the collection and use of personal data from users accessing their services.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal data when:

  • You utilize our applications and services as an authorized user, granting us access to specific information for personalized experiences.
  • You visit our websites linked to this policy, enabling us to track and analyze your interaction patterns.
  • We communicate with you via emails, calls, or texts, providing updates, newsletters, or transactional messages.

Personal Data Collection

We collect a range of personal data, including:

  • Account Information: Details associated with your user account, such as username, email address, and password hashes.
  • Payment Information: Data related to transactions, including payment method, billing address, and transaction history.
  • Financial Information: Any financial records required for business operations, like bank account details (anonymized where possible).
  • Purchase Information: Items bought from us, including quantities, purchase dates, and product specifications.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information to facilitate seamless service delivery.
  • Location Data: GPS coordinates or location services data (with user consent) for localized services.
  • Feedback: Your responses to surveys, feedback forms, or product reviews.
  • Social Media Information: Data from social media platforms when you interact with our content or engage in social sharing.
  • Product Information: Details about products viewed, purchased, or added to a shopping cart on our e-commerce platform.

We gather this data through direct user input, application interactions, and automated technologies like cookies and tracking pixels. Additionally, third parties may share personal data with us for specific services, bound by their respective privacy agreements.

Cookies

We employ cookies to enhance user experience and provide valuable analytics insights. Cookies can be categorized as:

  • Strictly Necessary: Essential for navigating our website and providing basic functionalities.
  • Preference: Remembering user preferences and settings for a personalized experience.
  • Analytics: Tracking website usage patterns to improve our services and content.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

The duration we retain personal data depends on the purpose for its collection and the legal requirements of applicable jurisdictions. Once the original purpose is fulfilled or when no longer required by law, we delete or anonymize the data to protect your privacy.

Security Measures

We implement robust organizational safeguards and security practices to safeguard your personal data:

  • Employing encryption for secure communication and data storage.
  • Engaging trusted third-party processors who adhere to strict security standards.
  • Regularly reviewing and updating our security measures to address emerging threats.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If we discover that we have collected such information, we take immediate steps to delete it and inform you through appropriate channels.

Your Rights

Depending on your location, you may be entitled to various rights regarding your personal data, including:

  • Access: Requesting access to the personal data we hold about you.
  • Rectification: Correcting any inaccurate or incomplete information.
    -Erasure/Right to be Forgotten: Asking us to delete your data in certain circumstances.
  • Restriction: Limiting our use of your data while ensuring its continued availability for specific purposes.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for specific or all purposes.
  • Non-Discrimination: Being free from unfair treatment due to exercising your privacy rights.

To exercise these rights, please contact our dedicated privacy team through the channels provided below. We aim to respond promptly and provide assistance regarding your data-related inquiries.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be reflected on this page, with a notification posted on our website. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any questions, requests for access or correction of data, or unsubscribe inquiries, please reach out to us via:

We are committed to addressing your concerns and ensuring a transparent and secure user experience.